Since when do Italians care about loudness....

So this past weekend two of my really good friends Elspeth and Emma Anderson came to visit! They got here on saturday and then monday we headed off to Florence and Cassie joined us as well. We all hadn't seen each other in a while so we were talking and laughing and being hysterical because that is what we do! There was this Italian guy sitting directly behind Cassie who every once in a while when Cassie would laugh he would try to imitate it and mock it, only causing all of us to laugh even more! Then as we were getting closer to the Florence train stop, he shouted "Basta" which means that's enough or stop it basically. This also made us laugh more for some reason and then he said "Silence Please" in english and we quieted our laughter a little but still continued to laugh. As the train was slowing down to come to the train station we had to get off at the guy stood up and said something in Italian, basically he was saying that they have had to listen to us for 2 hours on the train, after he sat back down Cassie started laughing again which made us laugh as well! Then the guy took a water bottle and poured it on Cassie's head which her cat like reflexes smacked in back towards his face but unforntuantely most of the water got poured on Cassie! I could not believe something like that actually happened in real life! Seriously that type of stuff only happens in the movies! That guy was so rude and no where on the train did it say that you can't talk or laugh! Also the train doesn't have assigned seats so he could have got up and left and gone to a different car of the train plenty of times! This was the craziest thing that has happened here so far and we have encountered other rude Italians but mostly they just give you dirty looks or don't move out of the way for you, or shove you when you are trying to get on the metro, or try to run you over with their car when you cross the street. All of those have happened to me except getting water poured on me, but that is just extreme rudeness even for Italians I think!